Help Center
How Can We Help You?
Find answers to common questions or get support from our team to make the most of your Selyne experience.
Frequently Asked Questions
Find quick answers to the most common questions about Selyne.
Getting Started
How do I get started with Selyne?
Getting Started
What happens during the onboarding process?
Getting Started
Do I need to download an app to use Selyne?
Getting Started
What should I talk about in my first conversation?
Getting Started
How quickly does Selyne learn about me?
Getting Started
Can I use Selyne if I'm not tech-savvy?
Getting Started
What if I don't know what goals to set?
Getting Started
Is there a tutorial or guide for new users?
Getting Started
Can I try Selyne before committing to a paid plan?
Getting Started
What makes Selyne different from other AI assistants?
Getting Started
How do I know if Selyne is right for me?
Getting Started
What if I have technical issues getting started?
Voice & Chat Features
Can I use voice calls with Selyne anytime?
Voice & Chat Features
What's the difference between text and voice conversations?
Voice & Chat Features
How natural does the voice sound?
Voice & Chat Features
Can I interrupt Selyne while it's speaking?
Voice & Chat Features
Does Selyne understand different accents and languages?
Voice & Chat Features
What if I'm in a noisy environment?
Voice & Chat Features
Can I use voice calls in public without others hearing?
Voice & Chat Features
How long can voice conversations last?
Voice & Chat Features
Does Selyne remember what we talked about in previous conversations?
Voice & Chat Features
Can I have multiple conversations going at once?
Voice & Chat Features
What if Selyne doesn't understand what I said?
Voice & Chat Features
Can I use voice features on all devices?
Voice & Chat Features
Are there any conversation topics that are off-limits?
Voice & Chat Features
How does Selyne handle emotional or sensitive conversations?
Voice & Chat Features
Can I share personal achievements and celebrations with Selyne?
Voice & Chat Features
Does Selyne provide different types of support for different moods?
Voice & Chat Features
Can I ask Selyne for specific types of advice?
Voice & Chat Features
How does the cultural recommendations feature work in conversations?
Privacy & Security
How is my conversation data protected?
Privacy & Security
Who has access to my conversations?
Privacy & Security
What happens to my data if I delete my account?
Privacy & Security
Does Selyne use my data to train AI models for other users?
Privacy & Security
What data does Selyne collect about me?
Privacy & Security
Is my voice data stored permanently?
Privacy & Security
How does Selyne protect against data breaches?
Privacy & Security
Can I export or download my conversation history?
Privacy & Security
What privacy controls do I have?
Account & Billing
What's included in the free plan vs paid plans?
Account & Billing
Can I cancel my subscription anytime?
Account & Billing
How does the 7-day free trial work?
Account & Billing
What payment methods do you accept?
Account & Billing
Can I change my plan at any time?
Account & Billing
Do you offer annual billing discounts?
Account & Billing
What happens if my payment fails?
Account & Billing
Can I get a refund if I'm not satisfied?
Account & Billing
Is there a student or non-profit discount?
Account & Billing
What happens to my data if I stop paying?
Account & Billing
Can I use one account on multiple devices?
Account & Billing
How do I update my billing information?
Account & Billing
Can I pause my subscription temporarily?
Account & Billing
Do you offer family or team plans?
Account & Billing
What happens when I reach my plan limits?
Settings & Preferences
How can I customize Selyne's responses and personality?
Settings & Preferences
Can I change how Selyne addresses me?
Settings & Preferences
How do I set or modify my personal goals?
Settings & Preferences
Can I control what types of cultural recommendations I receive?
Settings & Preferences
How do I adjust notification settings?
Settings & Preferences
Can I set conversation reminders or schedules?
Settings & Preferences
How do I change my communication preferences?
Settings & Preferences
Can I delete specific conversations or topics?
Settings & Preferences
How do I reset or start fresh with Selyne?
Settings & Preferences
Can I export my goals and progress data?
Settings & Preferences
How do I provide feedback about Selyne's responses?
Still Need Help?
Can't find what you're looking for? Our support team is here to help you get the most out of Selyne.